Below are many of the commonly asked questions about drug and alcohol addiction treatment at Recovery Ways. If you have additional questions about our programs or the admissions process, please contact our admissions department. They can answer any questions you have about our treatment options or transfer you to the proper party. If you are looking to contact a staff member or patient, please review our locations and call the appropriate facility.

Does Recovery Ways accept insurance?

Yes. Recovery Ways accepts plans from most major private health insurance providers. As part of the process of determining your addiction treatment needs, an admissions counselor will contact the insurance company and provide you with an estimate of your insurance coverage and any out of pocket costs not covered by insurance. We also work with families who do not have health insurance coverage for residential drug and alcohol treatment and are interested in self-funding their treatment.

For more information regarding your coverage, benefits, and treatment costs, please call us toll-free 24-hours a day at 888.986.7848.

Find out if your insurance will cover the cost of rehab.

Our admissions coordinators are always available to review your benefits and find out if your insurance policy will cover the cost of treatment. The trained professional at Recovery Ways can walk you through the entire admissions process.

Does Recovery Ways offer payment plans?

At times, our drug addiction treatment program will accept a limited payment plan. Availability of a payment plan will depend on a number of factors that your admissions counselor will discuss when making your payment arrangements.

Can I pay Recovery Ways with a credit card?

Yes, we accept major credit cards.

Are smoking and tobacco use permitted in your rehab center?

The use of tobacco at Recovery Ways is discouraged. We do offer support for smoking cessation, if desired. Tobacco use  is permitted during breaks in designated areas of our rehab center.

If I have special dietary needs, can your treatment program accommodate me?

Prior to admission, please make us aware of your dietary needs. In most cases, our nutritionist can accommodate your needs. Our trained chef and kitchen staff prepare 3 meals daily to assist in your healthy recovery.

What if someone has been in addiction treatment before?

Addiction and alcoholism are chronic diseases that leave a person at risk of relapse. It is not unusual for a person to experience multiple treatments on the road to recovery. When relapse occurs and you are considering reentering treatment there are several questions to ask yourself:

  • Is there a source of enabling that is sabotaging the person’s recovery?
  • Was a “true” recovery program ever in place?
  • Did the person follow their aftercare plan?
  • Is there a particular issue the person needs to resolve?
  • Is the drug or alcohol rehab program able to meet individual needs?
  • Did the person attend 12 step meetings regularly?

What if the drug addict or alcoholic doesn’t feel they have a problem?

Denial is part of the recovery process and should be expected. Addicts and alcoholics are rarely honest when it comes to describing their drug or alcohol use, especially with loved ones. Regardless of the person’s initial motivation, lack of willingness or lack of honesty, if they will go to treatment, take them. One of the primary responsibilities of the treatment team is to deal with a patient’s resistance. There are not very many people who like change. If your loved one calls you from treatment and wants to leave, do not take any type of action before speaking with the primary therapist at the treatment center. Chances are they might just want to use drugs or alcohol again. For those who are in complete denial and will not enter a drug and alcohol treatment program, you should consider outside support with an interventionist.

How important a role does the family play in the drug or alcohol addiction treatment?

The family’s role is critical. Years of drug and alcohol abuse affects the honesty, trust, and level of communication within the family unit. A quality treatment center will offer a family program rather than just treat the addict or alcoholic. The sharing of feelings and experiences between family members goes a long way towards promoting intimacy, hope, and healing.

How long should someone spend in a drug rehab or alcoholism treatment?

The length of time a person needs to spend in drug rehab or alcoholism treatment varies from person to person. Things to be taken into consideration are:

  • Length of time someone spent using drugs or alcohol
  • Their method of use
  • The severity of use
  • Their social support network
  • Their level of motivation and willingness
  • Severity of medical or psychiatric issues
  • Their living environment
  • Number of times in treatment before

We know the longer someone spends in a supportive, recovering environment, the greater the chances they will maintain long-term recovery. Secondly, the longer a person spends in addiction treatment, the greater the likelihood they will receive all the benefits treatment center has to offer. Most importantly, the decision to leave treatment should be left to the treatment team. They are not easily manipulated and will base their recommendation on what the client needs, rather than what the client wants.

Have questions about treatment? Call us at  888.986.7848