Who does Recovery Ways treat?

Recovery Ways treats adults 18+ with substance use disorders, co-occurring conditions, or primary mental health conditions. We treat patients from Utah and nationwide. Specialty tracks: Valor Healing (first responders, veterans, military), Life in Flight (aviation professionals, including flight attendants), On Track (railroad), Breaking Ground (mining and construction), Pride (LGBTQ+), and young adult (18–30) and adult (30+) tracks.

Do I need a substance use disorder to be admitted?

No. Many of our patients are admitted for a mental health condition alone.

What ages do you treat?

18 and older, with young adult (18–30) and adult (30+) tracks. We regularly treat adults 55+.

Do you treat older adults (55+)?

Yes. Medical needs are assessed at intake and coordinated with your existing physicians. Common presentations: alcohol, prescription medication, depression after loss or retirement.

Where are the facilities?

Two centers in Murray, Utah (Salt Lake County): Brunswick Place, 4848 S Commerce Dr, and Copper Hills, 5288 Allendale Dr. Both treat addiction, dual diagnosis and primary mental health. About 20 minutes from Salt Lake City International Airport; virtual tour on the site.

How quickly can someone be admitted?

Usually within 24–48 hours; same-day for detox when appropriate.

Can I come from out of state?

Yes. Patients travel to us from out of state every year, and we arrange airport pickup.

What should I know before I arrive?

Bring ID, insurance card, medications in original bottles, and clothing for about a week (see our what-to-bring page).

Is smoking or tobacco use allowed?

Tobacco use is discouraged but permitted during breaks in designated areas, and smoking cessation support is available if you want it. Vaping follows the same policy.

Can you accommodate special dietary needs?

In most cases, yes. Tell admissions about dietary needs before arrival; meals are prepared on site three times daily, and most needs can be accommodated.

How is family involved — and what if my loved one refuses treatment?

Family is central: through Family Circle, our family program, families are in regular communication with the treatment team and included in treatment and discharge planning, with family education and video sessions for out-of-state families. If your loved one denies a problem but is willing to come, bring them — working through resistance is the treatment team's job. If they refuse outright, an interventionist can help and admissions can refer you. If they call from treatment wanting to leave, speak with their primary therapist before acting.

What levels of care do you offer?

Recovery Ways offers medically monitored detox, residential, PHP (20 hours/week), IOP and virtual IOP (9 hours/week), alumni and aftercare, and MAT, all within one organization.

Do you have medical detox on site?

Yes. Recovery Ways provides medically monitored detox on site in Murray (Salt Lake City), Utah, with 24-hour on-site nursing. A typical stay is about 4 days, and most patients step directly into residential care if needed with the same clinical team.

Do you treat primary mental health?

Yes. Recovery Ways treats primary mental health without requiring a substance use diagnosis, with psychiatrist-led, measurement-based care for depression, including major depressive disorder, treatment-resistant depression, seasonal affective disorder and postpartum depression; mood dysregulation; anxiety, including generalized anxiety disorder, panic disorder, social anxiety disorder and phobias; OCD; PTSD and trauma; bipolar disorder; personality disorders, including borderline personality disorder; ADHD; anger management; codependency; and stress.

What conditions do you treat?

Alcohol, opioids including prescription painkillers, heroin and fentanyl, prescription drugs, benzodiazepines, stimulants including methamphetamine and cocaine, cannabis, polysubstance, and other substances including ecstasy (MDMA) and synthetic drugs; depression including major depressive disorder, treatment-resistant depression, seasonal affective disorder and postpartum depression, mood dysregulation, anxiety including generalized anxiety disorder, panic disorder, social anxiety disorder and phobias, PTSD/trauma, bipolar disorder, OCD, personality disorders including borderline personality disorder, ADHD; process addictions such as gambling and compulsive behaviors; anger management, codependency and stress. If you don't see your concern or your loved one's listed here, call us. Many patients come to us with more than one diagnosis. If we're not the right fit, we'll connect you with resources better suited to your situation.

Do you treat alcohol use disorder specifically?

Yes. Alcohol use disorder is the most common primary diagnosis at Recovery Ways. Care includes detox, residential, PHP and IOP, plus medications such as naltrexone (Vivitrol) and acamprosate.

Why does embedded psychiatric care matter?

Most people who need residential care have both a substance use and a mental health condition, and the two are best treated together. Recovery Ways has psychiatric providers on staff, so every patient is seen by a medical provider within 24 hours and a psychiatric provider within 72 hours of admission, medications are started or adjusted on site, and the prescriber sits in the same treatment meetings as the therapists. Embedded psychiatry is also what lets us treat primary mental health without a substance use diagnosis.

Why do on-site services matter?

Transfers are where people leave treatment. When detox, residential, PHP and IOP are all inside one organization, a patient moves from detox to residential on the same campus, keeps the same clinical team and plan, and never has to re-admit somewhere new. Medically monitored detox, psychiatry, MAT, and family programming are all delivered on site rather than by referral, so nothing depends on an outside appointment that may be days away. For families and referrers it also means one point of contact from the first call through discharge.

Yes: buprenorphine (Suboxone, Sublocade), naltrexone (Vivitrol), and acamprosate. We do not provide methadone; if someone needs methadone, we connect them with local community resources. Continuation versus taper is a shared decision, not a fixed timeline. Twelve-step and non-twelve-step recovery pathways are available as options, not requirements.

Is there a virtual IOP option?

Yes — 9 hours a week, the same as in-person IOP. Available evenings; availability in your state can be discussed. Requires an assessment showing no withdrawal risk.

How long does treatment usually last?

At Recovery Ways, average lengths of stay are: detox 4 days; residential 21 days; PHP 18 days at 20 hours/week; IOP 8 weeks at 9 hours/week. These are averages and depend on individual needs, and admission can occur at any level of care depending on need. Most patients complete a 45–90-day continuum. Length depends on severity and history of use, medical and psychiatric needs, support network, and living environment; longer engagement in a supportive setting improves long-term outcomes, and the treatment team — not the patient alone — makes the discharge recommendation.

What if I relapse after treatment?

Call us first. Alumni can return for reassessment and re-admission at any level of care and stay connected through alumni meetings and check-in calls. Relapse is treated as a clinical event, not a failure. If you have been in treatment before, we start by assessing how we can best support you now and build the plan around that.

Which insurance plans are in network?

Select Health, BCBS/Regence (Blue Distinction Center), UnitedHealthcare/Optum incl. UMR (Platinum provider), PEHP, U of U Health Plans, DMBA, Aetna incl. Meritain, Cigna/Evernorth, EMI, TRICARE and VA Community Care (TriWest); behavioral health networks Carelon, Behavioral Health Options and HMHI Behavioral Health Network; EAP and third-party administrator plans including ComPsych, Mines & Associates, DirectCare, HealthScope, Imagine Health (WISE), MedIncrease and Scandia Wellness Systems; union and trust plans including Teamsters and Operating Engineers Local 3; plus many PPO plans through MultiPlan, First Health, PNOA and First Choice Health Network. → Full page: Insurance & Cost

Does my employer or union program cover it?

Usually. Most employer plans include behavioral health coverage, and we are happy to check your coverage.

Can veterans use VA Community Care here?

Yes — Recovery Ways is in network with VA Community Care (through TriWest Healthcare Alliance) and with TRICARE. Veterans need a VA referral/authorization, which we help obtain.

What if my insurance is out of network?

We first check whether your plan uses a network we are in (MultiPlan, First Health, PNOA, First Choice Health Network); if not, we check out-of-network benefits and request a single-case agreement where needed.

What does treatment cost without insurance, and how can I pay?

Self-pay rates are available on request, and financing may be available.

How do I refer a patient to Recovery Ways?

Call the 24/7 clinical admissions line at (888) 986-7848 or use the encrypted online referral form. A dedicated referral team verifies benefits, arranges admission usually within 24–48 hours, and sends progress updates with a signed release. → Full page: Refer a Patient

What signs indicate I should refer a patient to residential treatment?

When a patient is safe but failing outpatient: ongoing use or symptoms despite weekly care, unsafe home environment, recent hospitalization, or medical withdrawal risk. → Full page: Refer a Patient

Residential treatment vs. psychiatric hospitalization?

Psychiatric hospitals handle acute safety crises, usually for a few days. Residential treatment at Recovery Ways is for adults who are medically stable and not in immediate danger but can’t function at home, often stepping down from a hospital stay. It provides 24-hour structure, on-site psychiatric care and an average stay of 21 days.

Do you treat first responders, railroad workers, and aviation professionals?

Yes, through existing specialty tracks: Valor Healing (first responders, firefighters, protective service, veterans, military), Life in Flight (aviation professionals including flight attendants), On Track (railroad workers), and Breaking Ground (miners and construction workers). Recovery Ways provides return-to-work documentation, shares information only with written authorization, and works with employer and occupational programs, including railroad, aviation, mining and construction employers.

Will I get updates on my patient?

With a signed release, we provide regular progress updates and coordinate discharge planning around step-down.

What are your treatment outcomes?

Recovery Ways takes great pride in its outcomes, which have been recognized by the leading payers in Utah. Per the 2025 NAATP Annual Summary: 86% treatment completion (66% benchmark), 10% AMA rate (19% benchmark), 16% readmission (31% benchmark); 21-day average residential stay. Recovery Ways is a BCBS Blue Distinction Center and Optum Platinum provider as a result of its strong outcomes. → Full page: Treatment Outcomes

Joint Commission Gold Seal; Utah DHHS licensed for both mental health and substance use; NAATP member; LegitScript certified; Newsweek America's Best Addiction Treatment Centers 2025. Payer designations: BCBS Blue Distinction Center for Substance Use Treatment and Recovery, UnitedHealthcare/Optum Platinum provider (top ~5% of Optum's network). → Full page: Treatment Outcomes

Rehab Frequently Asked Questions s | Recovery Ways

Getting Started

Who does Recovery Ways treat?
Recovery Ways treats adults 18+ with substance use disorders, co-occurring conditions, or primary mental health conditions. We treat patients from Utah and nationwide. Specialty tracks: Valor Healing (first responders, veterans, military), Life in Flight (aviation professionals, including flight attendants), On Track (railroad), Breaking Ground (mining and construction), Pride (LGBTQ+), and young adult (18–30) and adult (30+) tracks.
Do I need a substance use disorder to be admitted?
No. Many of our patients are admitted for a mental health condition alone.
What ages do you treat?
18 and older, with young adult (18–30) and adult (30+) tracks. We regularly treat adults 55+.
Do you treat older adults (55+)?
Yes. Medical needs are assessed at intake and coordinated with your existing physicians. Common presentations: alcohol, prescription medication, depression after loss or retirement.
Where are the facilities?
Two centers in Murray, Utah (Salt Lake County): Brunswick Place, 4848 S Commerce Dr, and Copper Hills, 5288 Allendale Dr. Both treat addiction, dual diagnosis and primary mental health. About 20 minutes from Salt Lake City International Airport; virtual tour on the site.
How quickly can someone be admitted?
Usually within 24–48 hours; same-day for detox when appropriate.
Can I come from out of state?
Yes. Patients travel to us from out of state every year, and we arrange airport pickup.
What should I know before I arrive?
Bring ID, insurance card, medications in original bottles, and clothing for about a week (see our what-to-bring page).
Is smoking or tobacco use allowed?
Tobacco use is discouraged but permitted during breaks in designated areas, and smoking cessation support is available if you want it. Vaping follows the same policy.
Can you accommodate special dietary needs?
In most cases, yes. Tell admissions about dietary needs before arrival; meals are prepared on site three times daily, and most needs can be accommodated.
How is family involved — and what if my loved one refuses treatment?
Family is central: through Family Circle, our family program, families are in regular communication with the treatment team and included in treatment and discharge planning, with family education and video sessions for out-of-state families. If your loved one denies a problem but is willing to come, bring them — working through resistance is the treatment team's job. If they refuse outright, an interventionist can help and admissions can refer you. If they call from treatment wanting to leave, speak with their primary therapist before acting.

Levels of Care and Clinical Program

What levels of care do you offer?
Recovery Ways offers medically monitored detox, residential, PHP (20 hours/week), IOP and virtual IOP (9 hours/week), alumni and aftercare, and MAT, all within one organization.
Do you have medical detox on site?
Yes. Recovery Ways provides medically monitored detox on site in Murray (Salt Lake City), Utah, with 24-hour on-site nursing. A typical stay is about 4 days, and most patients step directly into residential care if needed with the same clinical team.
Do you treat primary mental health?
Yes. Recovery Ways treats primary mental health without requiring a substance use diagnosis, with psychiatrist-led, measurement-based care for depression, including major depressive disorder, treatment-resistant depression, seasonal affective disorder and postpartum depression; mood dysregulation; anxiety, including generalized anxiety disorder, panic disorder, social anxiety disorder and phobias; OCD; PTSD and trauma; bipolar disorder; personality disorders, including borderline personality disorder; ADHD; anger management; codependency; and stress.
What conditions do you treat?
Alcohol, opioids including prescription painkillers, heroin and fentanyl, prescription drugs, benzodiazepines, stimulants including methamphetamine and cocaine, cannabis, polysubstance, and other substances including ecstasy (MDMA) and synthetic drugs; depression including major depressive disorder, treatment-resistant depression, seasonal affective disorder and postpartum depression, mood dysregulation, anxiety including generalized anxiety disorder, panic disorder, social anxiety disorder and phobias, PTSD/trauma, bipolar disorder, OCD, personality disorders including borderline personality disorder, ADHD; process addictions such as gambling and compulsive behaviors; anger management, codependency and stress. If you don't see your concern or your loved one's listed here, call us. Many patients come to us with more than one diagnosis. If we're not the right fit, we'll connect you with resources better suited to your situation.
Do you treat alcohol use disorder specifically?
Yes. Alcohol use disorder is the most common primary diagnosis at Recovery Ways. Care includes detox, residential, PHP and IOP, plus medications such as naltrexone (Vivitrol) and acamprosate.
Why does embedded psychiatric care matter?
Most people who need residential care have both a substance use and a mental health condition, and the two are best treated together. Recovery Ways has psychiatric providers on staff, so every patient is seen by a medical provider within 24 hours and a psychiatric provider within 72 hours of admission, medications are started or adjusted on site, and the prescriber sits in the same treatment meetings as the therapists. Embedded psychiatry is also what lets us treat primary mental health without a substance use diagnosis.
Why do on-site services matter?
Transfers are where people leave treatment. When detox, residential, PHP and IOP are all inside one organization, a patient moves from detox to residential on the same campus, keeps the same clinical team and plan, and never has to re-admit somewhere new. Medically monitored detox, psychiatry, MAT, and family programming are all delivered on site rather than by referral, so nothing depends on an outside appointment that may be days away. For families and referrers it also means one point of contact from the first call through discharge.
Do you use MAT?
Yes: buprenorphine (Suboxone, Sublocade), naltrexone (Vivitrol), and acamprosate. We do not provide methadone; if someone needs methadone, we connect them with local community resources. Continuation versus taper is a shared decision, not a fixed timeline. Twelve-step and non-twelve-step recovery pathways are available as options, not requirements.
Is there a virtual IOP option?
Yes — 9 hours a week, the same as in-person IOP. Available evenings; availability in your state can be discussed. Requires an assessment showing no withdrawal risk.
How long does treatment usually last?
At Recovery Ways, average lengths of stay are: detox 4 days; residential 21 days; PHP 18 days at 20 hours/week; IOP 8 weeks at 9 hours/week. These are averages and depend on individual needs, and admission can occur at any level of care depending on need. Most patients complete a 45–90-day continuum. Length depends on severity and history of use, medical and psychiatric needs, support network, and living environment; longer engagement in a supportive setting improves long-term outcomes, and the treatment team — not the patient alone — makes the discharge recommendation.
What if I relapse after treatment?
Call us first. Alumni can return for reassessment and re-admission at any level of care and stay connected through alumni meetings and check-in calls. Relapse is treated as a clinical event, not a failure. If you have been in treatment before, we start by assessing how we can best support you now and build the plan around that.

Insurance and Cost

Which insurance plans are in network?
Select Health, BCBS/Regence (Blue Distinction Center), UnitedHealthcare/Optum incl. UMR (Platinum provider), PEHP, U of U Health Plans, DMBA, Aetna incl. Meritain, Cigna/Evernorth, EMI, TRICARE and VA Community Care (TriWest); behavioral health networks Carelon, Behavioral Health Options and HMHI Behavioral Health Network; EAP and third-party administrator plans including ComPsych, Mines & Associates, DirectCare, HealthScope, Imagine Health (WISE), MedIncrease and Scandia Wellness Systems; union and trust plans including Teamsters and Operating Engineers Local 3; plus many PPO plans through MultiPlan, First Health, PNOA and First Choice Health Network. → Full page: Insurance & Cost
Does my employer or union program cover it?
Usually. Most employer plans include behavioral health coverage, and we are happy to check your coverage.
Can veterans use VA Community Care here?
Yes — Recovery Ways is in network with VA Community Care (through TriWest Healthcare Alliance) and with TRICARE. Veterans need a VA referral/authorization, which we help obtain.
What if my insurance is out of network?
We first check whether your plan uses a network we are in (MultiPlan, First Health, PNOA, First Choice Health Network); if not, we check out-of-network benefits and request a single-case agreement where needed.
What does treatment cost without insurance, and how can I pay?
Self-pay rates are available on request, and financing may be available.

For Referring Professionals

How do I refer a patient to Recovery Ways?
Call the 24/7 clinical admissions line at (888) 986-7848 or use the encrypted online referral form. A dedicated referral team verifies benefits, arranges admission usually within 24–48 hours, and sends progress updates with a signed release. → Full page: Refer a Patient
What signs indicate I should refer a patient to residential treatment?
When a patient is safe but failing outpatient: ongoing use or symptoms despite weekly care, unsafe home environment, recent hospitalization, or medical withdrawal risk. → Full page: Refer a Patient
Residential treatment vs. psychiatric hospitalization?
Psychiatric hospitals handle acute safety crises, usually for a few days. Residential treatment at Recovery Ways is for adults who are medically stable and not in immediate danger but can’t function at home, often stepping down from a hospital stay. It provides 24-hour structure, on-site psychiatric care and an average stay of 21 days.
Do you treat first responders, railroad workers, and aviation professionals?
Yes, through existing specialty tracks: Valor Healing (first responders, firefighters, protective service, veterans, military), Life in Flight (aviation professionals including flight attendants), On Track (railroad workers), and Breaking Ground (miners and construction workers). Recovery Ways provides return-to-work documentation, shares information only with written authorization, and works with employer and occupational programs, including railroad, aviation, mining and construction employers.
Will I get updates on my patient?
With a signed release, we provide regular progress updates and coordinate discharge planning around step-down.
What are your treatment outcomes?
Recovery Ways takes great pride in its outcomes, which have been recognized by the leading payers in Utah. Per the 2025 NAATP Annual Summary: 86% treatment completion (66% benchmark), 10% AMA rate (19% benchmark), 16% readmission (31% benchmark); 21-day average residential stay. Recovery Ways is a BCBS Blue Distinction Center and Optum Platinum provider as a result of its strong outcomes. → Full page: Treatment Outcomes
Are you accredited?
Joint Commission Gold Seal; Utah DHHS licensed for both mental health and substance use; NAATP member; LegitScript certified; Newsweek America's Best Addiction Treatment Centers 2025. Payer designations: BCBS Blue Distinction Center for Substance Use Treatment and Recovery, UnitedHealthcare/Optum Platinum provider (top ~5% of Optum's network). → Full page: Treatment Outcomes

Frequently Asked Questions